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Frequently Asked Questions

Q: What can Wheaton & Associates Inc. do to help me?

A: We can:

  • Work out a reduced payoff with your lender.
  • Handle all communication with your lender.
  • Market your home through MLS.
  • Negotiate with buyers and agents on your behalf.
  • Negotiate extensions/delays on trust deed sales.
  • Negotiate restructuring of payments.
  • Show you how to use ALL your legal rights.
  • Help you limit damage to your credit.
  • Help you prepare a short sale package which contains all your lender required documentation.
  • Work with your Bankruptcy and Divorce Attorneys, CPA´s and IRS to limit your exposure and liability.
  • Bob and Peggy Wheaton have specialized in short sales and foreclosure intervention since 1991. We have the required documentation, premade forms, lines of communications and the experience to make it work for you.

Q: What is a short sale?

A: A short sale occurs when your existing lender agrees to accept less than the total amount owed rather than completing a foreclosure. This is an option when the borrower has exhausted all other alternatives and provides the lender with all the required documentation.

Q: What can a short sale do for me, the seller?

A: A short sale can:

  1. Help you avoid foreclosure
  2. Reduce damage to your credit
  3. Limit your liability and tax consequences
  4. Limit obligations to repay the lender´s loss
  5. Allow sales commissions to be paid by your lender

Q:What is the difference between a foreclosure and a short sale?

A: The negative impact for a foreclosure on a credit report is greater than the impact of a short sale. If the homeowner lets the property be foreclosed on, they can be subject to a deficiency judgment. Generally, if the short sale is approved, the Lender will not pursue a deficiency.

Q: What are some of my alternative if I don´t want to do a short sale?

A: This in no way represents all of your options, as each case is as unique as the circumstances that created the situation. Always consider your options carefully:

  1. Try to keep the property until the equity increases.
  2. Selling the property and paying he deficit out of personal funds
  3. Substituting other property as collateral for the over encumbered trust deed
  4. Renting the property to help make payments until the equity builds
  5. Deeding the property back to the lender in lieu of foreclosure
  6. Negotiating a restructuring of the loan to fit your current situation
  7. Letting the property go into foreclosure

Q: What are the tax implications on a short sale or foreclosure?

A: Both can be taxable events. Often the deficiency amount will be considered income for tax purposes. This topic is currently subject to a new legislation and therefore, the homeowner should consult their tax professional for the most current and accurate information.

Q: How is the seller´s credit affected?

A: Completion of a short sale may appear on the seller´s credit report as:

  1. Settled
  2. Paid
  3. Short Sale
  4. Offer and Compromise

Q: How long does it take to get a short sale closed?

A: The lenders usually take 3-4 months after submitting the offer with a complete short sale package to give approval. Once the package is submitted, the lender will contact the listing agent for access to the property to do an appraisal, or to start the negotiation process. Each lender has its own process. The industry standard, at this time, is roughly 60-90 days.

Q: Why do short sales take so long?

A: A short sale requires the lender to review the Homeowners financials in order to determine if the homeowner has the ability to pay any or all of the debt, similar to a buyer qualifying for a loan in reverse. The lender must also determine the value of the property and weigh that against the amount owed. They then compare what they think they would net from a foreclosure sale to the net proceeds of a short sale. The amount to the lender is not always the determining factor. Sometimes an uncooperative 2nd lien holder will cause the 1st (senior) lien holder to foreclose just to clear the title.

Q: Why do lenders foreclose?

A: Lenders, servicers and banks are corporations. These corporations are driven to make money, not to lose it. They must answer to their shareholders just like any other corporation. These corporations do not want to own property. The only reason they foreclose is to gain control of the property or asset and recover as much of the principal loan balance, accrued interest, late fees, and penalties, taxes they paid on behalf of the homeowner, court costs and attorney fees. In most states the laws are written so that the lender can only recover these widely accepted losses.

Short Sale Expectations

The Short sale process is not for the faint of heart. There are many elements necessary for a short sale to close. There needs to be fair market price agreed upon between the Seller and the Buyer. There needs to be enough time, and willingness from the lender, to complete the process. There needs to be a Buyer who is prequalified and willing to hang in there. And there needs to be someone experienced in short sales handling the entire process.

Expectations of Sellers:

All Sellers considering a short sale should have a tax person they can talk to regarding tax consequences of doing a short sale as well as the consequences of signing a promissory note. Sellers should also have an attorney they can talk to about what the best course of action is for them. Should they do a short sale or foreclosure? What will be the impact on their credit? Is bankruptcy an option? Ideally the Seller would talk with an accountant up front to figure out the "what if’s" and decide if they can live with the possible outcomes of a short sale (tax consequences, promissory note, etc) prior to spending a lot of time going through a process they’re not willing to see through. The greatest benefit to a short sale is being relieved from any deficit portion of the loan and keeping a foreclosure off your record.

While we try to collect as much information up front (the things most lenders typically ask for) there is a possibility that the lender will want information on their own form or even a phone conversation regarding some aspect of your submission for the short sale. There is a lot of paperwork in the short sale process. The more information you give us in a timely manner, the better. Such as full tax returns-not just W-2’s and a copy of each mortgage statement. And don’t get an attitude about what the lenders are asking for-they need what they need and will not proceed without it. They really don’t care if you do a short sale or not. They will just close your file and move to the next one if they don’t get what they want.

If you truly have a hardship, and honestly can’t afford your monthly payments because they’ve adjusted, or because of a real hardship, most banks are cooperative. But if you just don’t want to make those payment anymore and have money in the bank, expect them to ask for a contribution to the loss or deny the file.

If we are working with you on a short sale and you are still getting calls from your lender, it doesn’t mean we aren’t working on it. The lenders are very large organization with different departments that don’t necessarily talk to each other. The collection department doesn’t always have access to Loss Mitigation files. Politely tell them "I have hired an agent to represent me. His/her name is------and here is their contact info---- then politely say goodbye. Also, if you get a letter that is important from your lender about the status of your loan, make sure you share that information with us. This would include a notice of intent (NOI), notice of default (NOD), a notice of trustee sale (NOS), a letter that your lender has sold your loan, etc. When speaking to the lender keep in mind every word is recorded for quality assurance. If a Seller says the "wrong" thing the negotiator will close the file. We recommend as little personal contact as possible. Let us know who has contacted you from the bank. We will return their call on your behalf.

Expectation of Buyers:

We often see buyers entering into a short sale who need to close by a certain date. Maybe they have locked a loan that will expire; maybe their current lease will be up by a certain date. Whatever the reason, it is risky for Buyers like these to enter into a short sale as there is not guarantee they will be able to close by their deadline. The Buyer needs to go into the short sale EXPECTING it to take 2-3 months. Buyers need to be committed to the property. It has become a practice for some Buyer’s to tie up a property while continuing to make offers on several other properties. The purchase contract is a bilateral contract with contingencies. It is a "performance" contract. Unless a Buyer can "perform" on all purchase contracts s/he has executed, s/he is not acting in "good faith", and may be liable for performance. All lender approvals are specific to a particular buyer. Making multiple offers is both useless and unethical. The purchase contract is a binding contract. The buyer is tying up the property while the foreclosure process continues. The Seller has gone off the market for this buyer and is moving toward foreclosure everyday. This is not a game as some buyers have perceived it.

I’ve had many people tell me to tell the lender to "hurry up or the Buyer will walk". Threatening the lender doesn’t work. Again, they are handling so many short sales they really don’t care about YOUR short sale. We have to work within their process.

Expectations of Agents:

Agents need to prepare their Sellers and Buyers to the realities of the short sale. It can be a long and labor-intensive process. Short sales can take as little as two months but as long as five months. Be prepared to wait and please do not call us a week after the package is submitted asking if we have an answer. The length of time the short sale takes is entirely up to the lender(s). They have their processes you have to work within. Some lenders take 5-7 business days before they can tell you they got your fax, just to find out they didn’t and you have to go through the process all over again. If you submit an incomplete package they will kick your short sale out of the system. And the lenders lose paperwork ALL the time!

The Listing Agent should be prepared to meet the lenders appraiser at the property when the BPO is being conducted. Bring the BPO or comparables you have prepared. The can greatly influence the BPO that is sent back to the lender. Paperwork should be submitted in a timely manner. It is best to get all of the paperwork from the Seller before there is a Buyer. The Seller should expect to update their bank statements and paycheck stubs throughout the process. The Listing Agent should market the property as the best deal in the neighborhood, but must be supported with at least three comparables. The lender will be doing their own appraisal and low ball offers will not meet the valuation the lender is looking for, and are a waste of time. Most lenders WILL NOT give an approval BEFORE there is a buyer on the property. There is no "contract" price so there is not anything to accept. The lender wants to know two things: how much will they get and when will they get it?

Most lenders will make you start at square one if a buyer walks and we don’t get a new one offer time. They will simply close the file and it will need to be assigned to a negotiator all over again. No straw buyers. This is illegal and is one of the reason they short sale process is so bogged down. If a property has a NOS you may want to think twice about taking that short sale. You still need time to market the property, get a buyer and work with the foreclosure attorney for the lender to get them to postpone. Many times they will only postpone the sale date if the package was submitted prior to the NOS. Lenders do not allow the sale of property between family members in a short sale. Do not try this. It clearly states in most acceptance letters that this is not allowed. It must be an arms length transaction.

Possible Outcomes:

There will probably be credit consequences whether your client does a short sale or foreclosure. If they need more information, have them consult an attorney or tax professional. Call us if you need referrals. There will be a 1099 issued. Whether or not your client will owe this tax will depend on several factors and, again, they need to consult an attorney or tax professional.

The 1st could give its approval, just to have the 2nd refuse to budge.

The 1s could give its approval and the 2nd asks for a percentage of their balance. Sometimes the 2nd will ask for a promissory note to be signed for this balance.

If there is a PMI company or investor involved, they could kill the deal. They could also ask for a promissory note.

On a successful short sale, the lender will forgive the deficit portion of your loan and report as "paid settled" or "paid satisfied" on your credit report.

Wheaton & Associates Inc. has been successfully closing short sales since 1991. We have literally hundreds of success stories. Our success rate is over 80% on all that we represent.

For a personal consultation with on of our short sale specialists, contact us at 925.674.1928 for a free consultation!



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